PageLab Network Automates Sales and Customer Service for Complete Data.

Business Editors & Technology Writers

MINNETONKA, Minn.--(BUSINESS WIRE)--Oct. 8, 2002

Complete Data Will Offer Software Subscriptions via the Internet;

Improve Customer Service Efficiencies

PageLab Network Inc. (OTCBB:PGBN) today announced its newest client, Complete Data Inc. - a provider of scheduling and billing software solutions for lawyers, accountants, and consultants. Complete Data sought a way to offer its software package as a Web-based subscription while updating its customer service technologies. Through a service agreement with PageLab Network, Complete Data will transition its business to an Internet-based model, enabling a recurring revenue stream and a streamlined customer service process. In addition, Complete Data will integrate PageLab Network's Subjex(TM) dialog engine, an advanced virtual customer service representative (CSR) technology application, into its Web site.

Today's announcement follows PageLab's recent acquisition of B2 which will allow the company to customize and market Subjex technology to Web-enable the customer communication process within various vertical industries.

"Complete Data's package is an ideal candidate for the Subjex technology," said David Fitzgerald, Co-President of PageLab Network. "Attorneys, accountants and consultants are all professions that demand a high-degree of customer interaction. By licensing Subjex as a subscription-based offering, we're providing a new and better way for professional service companies to engage, service and expand their client relationships."

PageLab Network will convert Complete Data's existing software from a desktop version to a HTML Web-based solution. The result is worldwide accessibility via different types of browsers, operating systems and PDAs (personal digital assistants). PageLab Network will initially host the system as well as providing ongoing development and maintenance services.

"PageLab Network has the answer to the optimal customer communication process," said Bob Syverson, President of Complete Data. "As technology capabilities and customer readiness converge, we have the opportunity to drastically reduce customer service costs and increase efficiencies. With Subjex in place, we're confident that not only will companies be able to automate technical support services, they'll improve the entire customer experience."

About PageLab Network Inc.

Minnetonka, Minn.-based PageLab Network Inc. (OTCBB:PGBN) was founded in 1997 with the development of Subjex, an artificial intelligence dialogue platform. Today, the company offers a suite of Intelligent Communication Solutions built upon the Subjex Virtual Customer Service Representative (CSR), an expert learning system that yields an optimal customer experience. PageLab Network's call-center management system supports the entire customer communication process, greatly reducing customer service costs and allowing companies to more effectively allocate their resources. To expand the application and availability of the product, PageLab is committed building new partnerships, alliances, license agreements, distribution and reseller agreements. For more information, go to http://www.pagelab.net or http://www.subjex.com.